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FAQs

Question Language
How can I know my Supplier Number during registration? English
How do I delete the license tags / labels? English
What are the descriptions of the different Invoicing Methods TE offers? English
How do I create an account on the TE Supplier Portal? English
How do I report a portal issue? English
How do I reset my password? English
How can I obtain additional information on my invoices? English
How do I enroll for ACH payments? English
How can I submit an attachment with an invoice? English
Why can't I find an invoice when using the unsecured Invoice Inquiry? English
How can I change my banking information? English
What does purchase order doesn't support the charge mean? English
What if I want to invoice a closed purchase order? English
How can I invoice a purchase order for services? English
How do I select a different invoice method, I selected the wrong one? English
Can I submit an invoice with a comment? English
Why can't I find the purchase order I want to invoice against? English
Can I issue a credit via the Supplier Portal? English
Why don't I have the invoice icon / tab? English
How can I avoid / stop the $10 processing fee for manual invoices? English
How can I find out what the deduction was on a recent payment? English
How can I receive additional information on an invoice that shows paid but English
When will I receive payment? English
What do I do if my labels aren't aligned? English
Why can't I select the delivery date to print labels? English
How can I get the packaging quantity changed since it is wrong on the label English
How do I change the revision on a label? English
How do I add additional supplier number in the existing account. English
How can I get an invoice unblocked? English
How do I update my email address or other contact data on the Portal? English